Calling Triple Zero (000) for an ambulance or asking a bystander to make the call as soon as possible will mean assistance can arrive at the scene sooner.

When calling Triple Zero (000), you should communicate:

• That you require an ambulance
• The exact location of the accident (street name, suburb, landmarks,  etc.). By using the First Responder app, your GPS coordinates will be sent for you
• The approximate number of people involved in the accident
• The type of injuries they have
• If anybody is trapped
• If any other emergency services are required (e.g. if there is a fire or gas leak, ask for fire services)

Locate and get an automated external defibrillator (AED) if available.